The Questions You Need To Ask When Hiring An HVAC Technician

If your HVAC system is malfunctioning or you simply want it maintained, you need to hire an HVAC technician.  However, you should not hire the first HAVC technician that you find online.  You need to speak with a few technicians to determine which one will be the best for your situation and will offer you the best service.  To determine this, you will have to ask them a number of questions before you decide on who to hire.

Are They Licensed, Bonded And Insured?

The first question you have to ask any HVAC technician is whether or not they are licensed.  After this, you have to ask to actually see their license and take note of their license number.  Technicians have to be licensed in order to legally work on your system and you need to be aware of this.  You should never hire a technician that does not have a valid license.

After verifying that the technician is licensed, you will need to find out if they are bonded and insured.  Your HVAC system is connected to the electrics in your home and this makes it a dangerous job.  If the technician is injured while working on your system and they are not insured, you will be liable for their costs and this can be very expensive for you.

Checking that they are bonded is important because it will also protect you from liability.  If the technician has to order parts for your system, bonding will ensure that you are not liable if they do not pay the supplier.  It is important to note that many states require technicians to be bonded in order to get a license.

Do They Have Experience With Your System?

Once you have determined that the HVAC technician can legally work on your system, you need to find out if they can.  Familiarity with the brand and model is important because each HVAC system has small differences.  These small differences could be the cause of the problem that you are having and you want to work with a technician that is aware of this.

Familiarity with your system and the r 20 uses and more will also ensure that the technician is aware of the common problems that occur.  This will decrease the amount of time they will spend trying to determine what the problem with the system is.  They will also know what they need to look at when they maintain it as they understand which parts wear more than others.

If possible, you should work with an HVAC technician who has been certified by the manufacturer of your unit.  This will ensure that any repairs and maintenance done by them will be accepted by the manufacturer.  This is very important if you are going to be claiming anything against the manufacturer’s warranty.

Will They Provide You With A Written Estimate?

Before you agree to work with an HVAC technician, you need to get an estimate for the work.  The estimate that you get should be in writing and be as detailed as possible.  It is important to note that many technicians will charge a flat fee for maintenance or inspections, but any actual repairs will have an additional cost.

Getting this information in writing is important because it provides you with recourse should something go wrong.  If the technician tries to charge more than the estimate, you will have a legal reason to refute this when you have the estimate in writing.  Of course, you will need to check the small print on the estimate as it could state that the price is subject to change under certain conditions.

Is Any Of The Work Done By A Subcontractor?

If you are having an HVAC system installed, it is important to note that some technicians will subcontract some of the work.  While this might not be a problem, there could be issues if they are using subcontractors that are not licensed or bonded.  This is why you need to find out if the technician will be subcontracting any o the work.

If they are going to do this, you need to get information about the subcontractors.  You will need to see a copy of their valid license as well as proof that they are insured and bonded.  If the subcontractor is injured on the job, the technician will not be liable for the costs of this.  In these cases, you will be liable and this can be extremely expensive depending on the injury.

Do They Have References?

Before hiring an HVAC technician, you need to ask for references.  It is important that you not only ask for these references, but that you actually follow up with this.  You need to contact the references to find out more about the technician before you hire them.  This will ensure that you understand the quality of their work and how they treat their past clients.

If the technician does not have any references or is unwilling to provide them, you might want to reconsider using them.  In these cases, you could look online for reviews for the technician which will provide you with the same information.  This is something that you should do even if you are provided with references as the technician will not provide contact details to clients who were unhappy.

When Will They Be Able To Do The Work?

Talking a technician and getting an estimate might happen quickly, but this does not mean that they are going to be able to look at your system any time soon.  During the busy periods, HVAC technicians could be booked up for weeks.  You do not want to have to wait for weeks when your HVAC system is not working correctly in the heart of summer.

This is why you need to find out when the technician will be able to complete your job.  If the job cannot wait, you will need to only look at technicians that can complete the job as soon as possible.  However, if you are looking at regular maintenance, you will be able to wait for the right technician.

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